Terms of service

Terms of Service – Okrama

By using this website, you agree to the following terms.

1. Business Information
Okrama is operated as an individual business based in Mysore, India.

2. Eligibility
You must be at least 18 years old or using the website under supervision.

3. Products & Representation
We aim to display products accurately. Minor variations in color, size, or appearance may occur.

4. Pricing & Payments
All prices are listed in INR. Payments are processed securely via Razorpay using UPI, cards, and wallets. Orders are confirmed only after successful payment.

5. Order Acceptance & Cancellation
We reserve the right to cancel any order due to:

• Suspected fraud or high-risk activity

• Incorrect pricing or listing errors

• Product unavailability

Refunds for cancelled orders will be processed to the original payment method.

6. Shipping & Delivery
Delivery timelines are estimates and not guaranteed. Okrama is not liable for courier delays.

7. Refunds
All refund requests are governed by our Refund Policy.

8. User Conduct
Users agree not to misuse the website, attempt fraudulent transactions, or disrupt operations.

9. Intellectual Property
All content on this website belongs to Okrama and may not be used without permission.

10. Limitation of Liability
Okrama is not liable for indirect or consequential damages arising from product use.

11. Changes to Terms
We may update these terms at any time without prior notice.

12. Contact
Email: info@okrama.com
WhatsApp: +91 8217583864
Response Time: 24–48 hours